FAQS

How can I confirm that my purchase was successful?
After placing your order, you will receive a confirmation email. If you do not receive this email, please contact us.

What payment methods are available for my purchase?
We accept the following payment method:

  • Cash on Delivery

What are the delivery charges?
A delivery fee of PKR 250 applies to orders under PKR 2,000. We offer free shipping on orders of PKR 2,000 or more within Pakistan.

How many delivery attempts will be made if I am not available?
Our delivery agents will make two attempts to deliver your order. Please ensure that the address, city, and area are clearly provided when placing your order. If delivery fails on the second attempt, the item will be returned to us.

What are the benefits of signing up with us?
By creating an account at www.pyhtoonn.com, you can easily manage your account information, including:

  • Viewing your complete order history

What should I do if the product I want is out of stock?
If a product is out of stock, it will either not appear on the website or will be marked as “Out of Stock.” You can only place an order once the product is listed as “Available” on our website.

What is the maximum order amount for Cash on Delivery?
For Cash on Delivery orders, the maximum order value is Rs. 1,500.

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